Help
We reply to humans, fast.
One inbox and one phone line for everything — app issues, data requests, press, partnerships. Add [TruCitizen] to your email subject and you jump the queue.
App download
Available from the home page.
Privacy
Your rights & data requests.
Terms of Usage
Plans, fair play, refunds.
FAQ
- How do I get the TruCitizen app?
- Head to the home page, choose Android or iOS, and scan the QR code or use the download link. Store links go live with the public launch.
- How fast will support reply?
- Emails with the [TruCitizen] prefix in the subject are auto-prioritised. Expect a response within 1–2 business days.
- How do I request data deletion?
- Email support@crejik.com with the subject "[TruCitizen] Data Principal Request" from your registered email address, or use Profile → Delete account in the app.
- How do I report content or request a refund?
- Write to support@crejik.com with the subject "[TruCitizen] Report" or "[TruCitizen] Refund request" within 7 days of the transaction.